To keep our WuraCar community safe, we check your driving record and verify your identity. This normally takes as little as 2 hours, but in some cases can take a couple of days.
General Information
How to start the vehicle?
To start the vehicle, switch with key blade into second position to start ignition. Please ensure the gear is in a neutral position with the break and clutch applied for safety reasons
How do I release and apply the handbrake?
To release the handbrake, please push the button on the handbrake and release it down. To apply the handbrake, please pull it up.
How do I apply gear, reverse and park?
To apply gear, clutch before shifting to any gear. For reverse, please lift the ring up and move the gear stick to position R (you should hear a beep signal). For park, move the gearstick to the centre so it is out of gear then press the button on the end of the handbrake and raise the lever to engage the parking brake.
How to adjust the wing mirrors?
The mirrors are adjusted using a joystick positioned above the window switches in the driver's door. The joystick can be twisted to adjust the left and right mirrors, then simply pushed to move the mirror in the corresponding direction.
How to use the headlights and turn signals?
Use the round switch to the left of the steering wheel. 0 is for off. AUTO is for automatic headlight control. (picture of side lights) is for when the side lights are switched on with the ignition on or off. (picture headlight) headlights are switched on. All the settings will switch off when ignition is off apart from the sidelights. Turn signal is to the left of the steering wheel. Down for left and up for right.
Where is the fuel card?
Open driverside door and look to the side of the dashboard, where you will find the fuel card in a white sleeve. Look towards the door hinges / door jam.
How to release the fuel door?
The fuel cap is on the left had side of the vehicle, just above the rear wheel arch. Ensure the vehicle is unlocked, and then press on the cap to open it.
How to use the windscreen wipers?
To operate the windscreen wipers, use the lever to the right of the steering wheel. Push the lever up to engage the wipers and further up for faster speeds.
How do I release the boot?
To release the boot you can use the key or you can press the tailgate button located on the instrument panel. To lower the tailgate use the interior handle. Push the tailgate from above until it is fully closed. Do not push the tailgate button whilst closing as this will unlock the tailgate again
Where is the Vauxhall Vivaro available to hire?
You can find our Vauxhall Vivaro vans to rent anywhere that Zipcars are available in London.
Are there any driving restrictions?
Full details of vehicle driving restrictions are below, but most notably you are not allowed in the Rotherhithe Tunnel with our Vauxhall vans.
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Rental Conditions
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1. Contract and Annexes
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2. Driving License and AgeValid driver’s licence Over 25 Just join online.
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3. PricesFrom £10 /hour
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4. PaymentsThe total rental fee is collected at the time of rental. The shortest rental period is 72 hours, and in case of delay, 1/3 of the fee is charged for each additional hour. Delays exceeding 3 hours in total are calculated as a full day. A deposit is required from a valid credit card.
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5. DeliveryOur vehicle can be located on the app map in realtime
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6. Traffic FinesTraffic fines toll and illegal toll fees belong to the customer. If the vehicles are detained by traffic, this period is included in the rental period. In necessary cases, we may change these conditions and information and the vehicle type specified in the reservation without prior notice. Our vehicles cannot be taken abroad.
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7. Contract and AnnexesIn addition to the car rental contract to be signed at the time of delivery, a credit card is required from our individual customers. We request our commercial customers to submit their company documents (tax plate, signature slip, ID photocopy).